Experience
Juice S.p.A. — Milan, Italy#
Facility & Project Manager | 2019 – 2025
Promoted from Area Sales Manager to lead all facility operations for a 60+ store Apple Premium Partner network — a move driven by the company’s recognition of my technical aptitude and my curiosity for continuous learning.
- Oversaw maintenance, operations, and safety compliance across 60+ retail stores
- Built and led a dedicated facility team of five
- Managed relationships with 30+ external vendors
- Delivered 20+ store openings, relocations, and refurbishments, including the integration of a competitor chain with 30+ locations
- Implemented a CMMS platform, improving maintenance tracking and response times
- Drove sustainability and energy-saving initiatives across the network
- Supervised a fleet of 15+ vehicles and managed corporate travel logistics
Juice S.p.A. — Milan, Italy#
Area Sales Manager | 2016 – 2019
Promoted following strong Store Manager results to oversee six Apple Premium Partner stores across Northwest Italy.
- Managed daily operations and performance across six stores
- Recruited, trained, and motivated a team of 30+ sales associates
- Monitored KPIs and generated performance reports to identify growth opportunities
- Developed B2B partnerships driving sustained revenue growth
Juice S.p.A. — Milan, Italy#
Retail Store Manager | 2013 – 2016
Joined following the acquisition of @Work S.r.l., recognised for technical communication skills and leadership ability.
- Led a five-person team maintaining high standards of service and presentation
- Managed stock control, inventory, and supplier coordination
- Fostered local B2B partnerships and resolved escalated customer issues
@Work S.r.l. — Turin, Italy#
Retail Store Assistant | 2010 – 2013
Joined while studying Computer Science, applying technical knowledge and Apple expertise in a customer-facing role.
- Delivered one-to-one and group training sessions on the Apple ecosystem
- Participated in Apple HQ training programmes
- Provided personalised product recommendations based on customer needs